Select the Office app that’s causing the alerts.Navigate to “~/Library/Application Support/Microsoft.The cache might be interfering with your current Office session. Launch your Office apps and check if the issue persists.Ĭlearing all those temporary files stored in the app cache folder may help you solve this issue. Then locate the Kind box and remove everything from that section.Go to Login and select all the MicrosoftOffice items.Deleting anything related to Microsoft should stop the annoying messages. The prompts should be gone now.Ī number of users said they solved the issue by emptying the Kind box in Keychain Access. Then exit the app and launch it again.
#OFFICE FOR MAC KEEPS ASKING FOR PASSWORD PASSWORD#
Enter your password and sign in to your Office account.Your Mac should prompt you for permission to access the keychain.Navigate to the File menu, and click Lock Keychain “login”.Then click the Login keychain entry (left pane).Navigate to Applications and select Utilities.Exit all your Office apps (Teams, Outlook, Word, Excel, PowerPoint, and OneNote).Restoring your keychain permissions for Office for Mac can help you resolve this issue. If you’re still getting those alerts, move on to the next step. If the prompts persist, log out of your Office account and restart your Mac. Restart your Mac and the alerts should be history now. Then, when the dialog window pops up, click “ Always allow“. So, restart your Mac in Safe mode and launch each Office application. Some users had to first boot their computers into Safe Mode in order to allow Office to access keychain information. Your Office apps should start successfully now. Hit Always Allow every time the dialog window pops up. Keep in mind that you may get these alerts up to three times per app. If this is the case, click Always Allow when prompted. Its default location is the /Applications folder but maybe you (or another user) accidentally moved the Office installation folder to a different location. Most likely, Office has been moved to a new location. If you keep on getting these alerts repeatedly, check your Office location.
When you’re repeatedly prompted for keychain access, Office for Mac is usually the culprit. Mac Says Microsoft Wants to Use Confidential Keychain Information Check Your Office for Mac Location
The keychain access prompt every time you launch any Office application, even though you previously selected Always Allow.Ī prompt to sign in to your Microsoft Account or Microsoft 365 for business account every time you launch any Office application.Īn “Authentication Session Expired” error message after signing in to your Office applications.įollow these directions to restore your keychain permissions: If the above did not work, Office may have trouble accessing the keychain and you'll need to restore keychain permissions for Office for Mac. Restore your keychain permissions for Office for Mac Note: If you clicked on Deny by accident, follow the instructions below to restore your keychain permissions.
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